LEGAL
Last updated: August 20, 2026
These Terms & Conditions ("Terms") govern your access to and use of the ESFIDELIS Biosciences website and purchases from ESFIDELIS Biosciences ("ESFIDELIS," "we," "us," or "our"). By accessing this website or purchasing a product from ESFIDELIS, you agree to these Terms.
Products designated as Research Use Only ("RUO") are sold strictly for laboratory, analytical, and research purposes. They are not for human consumption, are not intended for use in humans or animals, and are not intended to diagnose, treat, cure, mitigate, or prevent any disease or medical condition.
RUO products are not sold as drugs, dietary supplements, foods, cosmetics, or medical devices. ESFIDELIS does not provide medical advice, treatment recommendations, dosing instructions, administration instructions, or instructions for human use.
By purchasing an RUO product, you represent that you understand its research-only designation and will use it only for lawful purposes consistent with its stated intended use.
You are responsible for determining whether your possession and intended use of a product comply with applicable federal, state, and local laws and regulations.
ESFIDELIS reserves the right to refuse or cancel an order when we reasonably believe that a product may be purchased or used inconsistently with its stated intended use or applicable law.
We make reasonable efforts to provide accurate product descriptions and documentation. Product information on this website is provided for research and informational purposes and should not be interpreted as medical advice or as a representation regarding suitability for human use.
Where analytical documentation or a Certificate of Analysis (COA) is provided, it applies only to the product or batch identified in that documentation.
Submitting an order does not guarantee acceptance. ESFIDELIS reserves the right to accept, decline, limit, or cancel orders for legitimate business, compliance, inventory, payment, fraud-prevention, or legal reasons.
If an order is canceled after payment has been collected and before fulfillment, the appropriate amount will be refunded using the applicable payment method where possible.
Prices are displayed in U.S. dollars unless otherwise stated. Customers agree to provide accurate and authorized payment information.
Payments may be processed by third-party payment service providers. Use of those services may also be subject to the provider's applicable terms and privacy practices.
Orders are subject to our Shipping Policy. Delivery estimates are estimates rather than guarantees unless expressly stated otherwise. Customers are responsible for providing complete and accurate shipping information.
Returns, refunds, replacements, and cancellations are governed by our Refund & Return Policy. Customers should contact ESFIDELIS promptly if an order arrives damaged, incorrect, or materially different from what was ordered.
Customers should contact ESFIDELIS regarding an order or billing problem so that we have an opportunity to investigate and resolve the issue. Nothing in these Terms eliminates rights available to customers under applicable law or payment-network rules.
The ESFIDELIS Biosciences name, branding, graphics, website design, and original website content are owned by or licensed to ESFIDELIS unless otherwise indicated. They may not be reproduced or commercially exploited without authorization except as permitted by law.
You may not use this website to engage in unlawful activity, submit fraudulent orders or unauthorized payment information, interfere with website security or operation, misrepresent your identity or purchasing authority, or purchase an RUO product for a use inconsistent with its stated designation.
Nothing provided by ESFIDELIS Biosciences constitutes medical advice. ESFIDELIS does not diagnose medical conditions or provide treatment, dosing, administration, or other clinical recommendations. Personal health and treatment questions should be directed to an appropriately licensed healthcare professional.
To the maximum extent permitted by applicable law, ESFIDELIS will not be liable for indirect, incidental, special, consequential, or punitive damages resulting from misuse of products, misuse of this website, or use of products contrary to their stated intended purpose. Nothing in these Terms excludes liability that cannot legally be excluded.
We may revise these Terms when reasonably necessary to reflect changes to our operations, services, policies, or legal obligations. The current version and its effective date will be published on this page.
These Terms are governed by applicable laws of the United States and the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Questions regarding these Terms or an order may be directed to ESFIDELIS Biosciences through the contact information provided on our Contact page.