LEGAL
Last updated: August 20, 2026
ESFIDELIS Biosciences ("ESFIDELIS," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, create an account, or purchase products from us.
Depending on how you interact with ESFIDELIS, we may collect information you provide directly to us, including your name, email address, telephone number, billing information, shipping address, account information, order information, and communications with us.
We may also collect certain technical information automatically when you use our website, such as IP address, browser type, device information, pages visited, referring pages, and general website activity.
Payments may be processed through third-party payment service providers. Payment card information may be collected and processed directly by those providers rather than stored by ESFIDELIS.
We may receive limited transaction information from a payment provider, such as payment status, transaction identifiers, payment method type, billing information, and other information necessary to process and administer an order.
We may use information we collect to process and fulfill orders, provide customer support, communicate about transactions, maintain customer accounts, prevent fraud and unauthorized transactions, maintain website security, comply with legal and regulatory obligations, enforce our policies, and improve our website and services.
We may share information with service providers that assist us with payment processing, website hosting, account management, order fulfillment, shipping, fraud prevention, security, analytics, and other legitimate business operations.
We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or the rights of others, investigate fraud or security incidents, or enforce our agreements and policies.
ESFIDELIS does not sell personal information for monetary consideration. If our data practices materially change, this Privacy Policy will be updated as appropriate.
Our website and service providers may use cookies or similar technologies that are necessary for website functionality, security, account features, fraud prevention, analytics, or other legitimate operational purposes.
Browser settings may allow you to restrict certain cookies. Disabling cookies may affect some website functionality.
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and transaction records, resolve disputes, prevent fraud, enforce our agreements, and comply with applicable legal obligations.
You may contact ESFIDELIS to request correction or deletion of certain personal information, subject to applicable law and legitimate business, security, transaction-record, and recordkeeping requirements.
Our website may interact with or link to third-party services. Their privacy practices are governed by their own policies, and ESFIDELIS is not responsible for the privacy practices of independent third parties.
ESFIDELIS products and services are not directed to children. We do not knowingly collect personal information from children through the sale of our products.
Information associated with purchases of Research Use Only products may be retained as reasonably necessary for transaction processing, fulfillment, fraud prevention, compliance, customer service, and business recordkeeping.
We may update this Privacy Policy to reflect changes to our website, services, business practices, service providers, or legal obligations. The current version and its effective date will be posted on this page.
Questions or requests concerning this Privacy Policy may be directed to ESFIDELIS Biosciences using the contact information provided on our Contact page.